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Delivering nationwide across Egypt.

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info@omegalshop.com

Egypt

Working Hours:
Sunday – Thursday:
9:00 AM – 5:00 PM (Cairo Time)

Welcome to Omegal Shop (omegalshop.com). By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully before placing an order. 1. About Us Omegal Shop is operated by Xoedia, a science-driven Egyptian healthcare company. Our registered address is St. Sheraton, Cairo, Egypt. For inquiries, contact us at info@omegalshop.com. 2. Products All products sold on this website are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease. Results may vary from person to person. All prices are listed in Egyptian Pounds (LE/EGP) and include applicable taxes. We reserve the right to update pricing at any time without prior notice. Product images are for illustration purposes and may slightly differ from the actual product. 3. Ordering By placing an order, you confirm that the information provided is accurate, that you are at least 18 years of age, and that you are legally able to enter into a binding contract. We reserve the right to cancel or refuse any order at our discretion, including orders that appear fraudulent or unauthorized. 4. Payment We accept the following payment methods: Visa, Mastercard, Apple Pay, Google Pay, and Cash on Delivery (COD). All online payments are processed through secure, encrypted payment gateways. We do not store your credit card details on our servers. 5. Shipping & Delivery We deliver to all governorates across Egypt. Free delivery on orders over 600 EGP. Estimated delivery times are 1–2 business days for Cairo and Giza, 2–3 business days for Alexandria and Delta, and 3–5 business days for Upper Egypt and other governorates. Delivery times may vary during national holidays, Ramadan, and peak seasons. For full details, please refer to our Shipping Policy. 6. Returns & Refunds Returns are accepted within 7 days of delivery for unopened, sealed products in their original packaging. Opened or used products cannot be returned for health and safety reasons. Products received damaged or defective are eligible for full replacement or refund. For full details, please refer to our Refund Policy. 7. Account You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use. 8. Disclaimer Omegal products are dietary supplements. These products are not intended to replace a balanced diet or professional medical advice. Always consult your healthcare provider before starting any supplement regimen, especially if you are pregnant, nursing, taking medication, or have a medical condition. Omegal Juniors is formulated for children aged 5–15 years — consult a pediatrician for proper dosage. 9. Intellectual Property All content on this website — including text, images, logos, product names, and design — is the property of Xoedia / Omegal Shop and is protected by intellectual property laws. Unauthorized reproduction, distribution, or use is strictly prohibited. 10. Limitation of Liability To the maximum extent permitted by law, Omegal Shop shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the amount paid for the specific product in question. 11. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of any external sites. 12. Modifications We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page with an updated date. Continued use of the website after any changes constitutes acceptance of the revised terms. 13. Governing Law These terms are governed by the laws of the Arab Republic of Egypt. Any disputes shall be subject to the exclusive jurisdiction of the courts of Cairo, Egypt. 14. Contact For questions about these Terms & Conditions, contact us at: Email: info@omegalshop.com Phone: (090)-123-ELLA Address: St. Sheraton, Cairo, Egypt Also, I noticed a few things on your live site you should fix: Trending search terms still show demo data (dempus, sample, magnis, etc.) — update these to "Omega 3", "Omegal Man", "CoQ10", "Kids Vitamins" Popular Products in search show "Example product title" at LE 19.99 — these are demo placeholders Social media links all point to Shopify's accounts — update to your real Facebook/Instagram Phone number shows (090)-123-ELLA — update to real number Email in footer shows email@domain.com in the mailto link — fix to info@omegalshop.com

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